The digital office is not new to our organization. We have been providing cost effective digital document solutions since the introduction of digital equipment. As an authorized dealer of Kyocera full product line of copiers, color copiers and multifunction devices, Innovative Office Systems offers the best of both worlds: The virtually unlimited technical resources of these industry giants combined with the individual attention only a locally owned vendor can provide.
Service is not just a department in our company nor is it just a technician with a toolbox. Service is the attitude our entire company takes on at your moment of need. We understand that when your systems stop working, it is not only frustrating but it can cost your organization money. At Innovative Office Systems. we realize that our quick response time is critical. Because we are a local service provider, our certified specialists will quickly respond and methodically isolate trouble areas in order to provide effective permanent solutions to maximize the performance of your system.
Equipment Serviced
Innovative Office Systems can provide service on most output devices including, but not limited to the Kyocera, HP and Lexmark lines of copiers, printers and multifunction devices.
We are factory authorized on the equipment we service. This means our technicians are factory trained and up to date on the latest technologies. We have manufacturer support to solve any issues that can not be taken care of in house. We stock consumable items, and a wide range of high mortality parts, this ensures that all models we service are kept running optimally.
Tecnical Training
Technicians from Innovative Office Systems receive extensive dealer training from our manufacturers and are up to date on the latest technologies in the industry. Each one is required to pass rigorous classes to maintain certification. In house training is provided as well on an ongoing basis.
Service Dispatching
All of our technicians are remotely dispatched so there is no delay in responding to your service requests. Technicians are dispatched based on a geographic area. This means you will have a technician responding to you location that is both familiar with your company and the equipment you use. Each technician has a company vehicle with a stock of parts so they can complete your service call on the first visit in most cases.
Service Plans
At Innovative Office Systems we offer a wide range of service support options. We want to work with you to create a plan that works best for your company and your budget. We can service your equipment on a time and material basis, put it under a full maintenance program that covers everything except paper or create a plan somewhere in the middle.
The Safe Choice!!!
